Last updated: 1 March 2026
Australian Consulting & Training Solutions Pty Ltd (ABN 123 456 789) ("we", "us", or "our") operates the Zealifi RTO Management Platform. We are committed to protecting the privacy of individuals whose information we handle, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains what personal information we collect, how we use and protect it, and your rights in relation to that information. By using our Service, you consent to the practices described in this policy.
When you register for an account we collect:
Subscribers enter student data into the Platform as part of their RTO operations. This may include:
Student Data is provided to us by the Subscriber (the RTO) and is processed on the Subscriber's behalf. We act as a data processor for Student Data; the Subscriber is the data controller responsible for obtaining appropriate consents from their students.
We automatically collect certain technical information when you use the Service, including IP addresses, browser type, pages visited, and error logs. This data is used to maintain and improve the Service and is not linked to individual student records.
We use the information we collect to:
We do not use Student Data for our own marketing purposes or share it with third parties for their marketing.
We do not sell personal information. We may share information in the following limited circumstances:
We engage trusted third-party providers to help deliver the Service. These providers process data only on our instructions and are bound by appropriate data processing and confidentiality obligations:
We may disclose personal information where required by law, court order, or regulatory authority, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of the Service, our users, or the public.
In the event of a merger, acquisition, or sale of assets, personal information held by us may be transferred to the successor entity, subject to equivalent privacy protections.
We recognise the sensitivity of student data in the vocational education context. We take the following measures to protect it:
Subscribers are responsible for ensuring their use of Student Data within the Platform complies with the Privacy Act 1988, the APPs, and any applicable state legislation or regulatory requirements imposed by ASQA or state training authorities.
We use cookies and similar technologies to operate and improve the Service. Specifically:
We do not use third-party advertising trackers or behavioural profiling cookies. You can configure your browser to refuse cookies, but this may affect the functionality of the Service.
We retain personal information for as long as necessary to provide the Service and meet our legal obligations:
Under the Australian Privacy Principles, you have the right to:
To exercise these rights, please contact us using the details in Section 9. We will respond to access and correction requests within 30 days. If you are a student whose data has been entered by an RTO, please contact that RTO directly as they are the data controller for your information.
If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify Subscribers of material changes by email or by posting a notice within the Service. The updated policy will take effect from the date posted. We encourage you to review this policy periodically.
For privacy enquiries, requests for access or correction, or to make a complaint, please contact our Privacy Officer:
Australian Consulting & Training Solutions Pty Ltd
RTO Code: 31709
Email: info@zealifi.au.com
Website: rto.zealifi.au.com
We aim to acknowledge all privacy enquiries within five business days and resolve complaints within 30 days.